Terms of Service — Playband

These Terms of Service (“Terms”) are a binding agreement between you (“you” or “Customer”) and [PLACEHOLDER: legal entity name] (“Playband”, “we”, “us” or “our”) governing your access to and use of the Playband platform, website, APIs, SDKs and related services (collectively, the “Services”). Please read them carefully.

1. Acceptance of these Terms

By creating an account, clicking to accept, or otherwise accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you do not agree, you may not use the Services.

2. Description of the Services

Playband provides a managed realtime-multiplayer backend for game developers, including deterministic simulation, rollback netcode, 2D/3D physics, matchmaking and a hosted game cloud, exposed through a Unity SDK, APIs and a web dashboard. We may add, change, or remove features over time. The Services are provided on an “as available” basis and we do not guarantee uninterrupted operation.

3. Accounts & eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Services. You are responsible for the accuracy of your account information, for safeguarding your credentials, and for all activity that occurs under your account and organization. Notify us promptly of any unauthorized use.

4. Acceptable use

You agree not to, and not to permit anyone to:

use the Services in violation of any applicable law or third-party right;
upload or transmit malicious code, or attempt to disrupt, overload, or gain unauthorized access to the Services or other customers’ data;
reverse engineer, resell, or build a competing service from the Services except to the extent this restriction is prohibited by law;
circumvent usage limits, quotas, rate limits, or security or authentication measures; or
use the Services to host content that is unlawful, infringing, or harmful.

We may investigate and take appropriate action, including suspension, for any suspected violation.

5. Customer content & intellectual property

As between you and Playband, you own all games, code, assets, data and other content you submit to or run on the Services (“Customer Content”). You grant us a limited, worldwide, non-exclusive license to host, process, transmit and display Customer Content solely as needed to provide and improve the Services. You are responsible for Customer Content and for having the rights necessary to use it.

We own all rights in the Services, our software, documentation and brand. Except for the rights expressly granted to you, no other license is conveyed. Any feedback you provide may be used by us without restriction or obligation to you.

6. Fees & billing

We offer a free tier and paid plans. Paid plans are flat-rate and billed monthly in advance through a third-party payment processor; by subscribing to a paid plan you authorize us and our processor to charge your payment method the recurring plan fee plus any applicable taxes. Plans renew automatically each month until cancelled. You may cancel at any time, effective at the end of the then-current billing period.

Refund policy. Fees are generally non-refundable, except that we will refund the most recent monthly charge if you cancel within fourteen (14) days of that charge and have not made material use of paid capacity during that period. Mandatory refund rights under applicable consumer law are unaffected.

We may change our fees on at least thirty (30) days’ notice; changes take effect at your next renewal. Failure to pay may result in suspension or termination as described below.

7. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected.

8. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill or data, arising out of or related to these Terms or the Services, even if advised of the possibility of such damages. Our total aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the amounts you paid to us for the Services in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100). Some jurisdictions do not allow these limitations, so they may not fully apply to you.

9. Indemnification

You will defend, indemnify and hold harmless Playband and its affiliates, officers, employees and agents from and against any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to your Customer Content, your use of the Services, or your breach of these Terms or violation of applicable law.

10. Suspension & termination

You may stop using the Services and close your account at any time. We may suspend or terminate your access, in whole or in part, if you breach these Terms, fail to pay fees, or if your use poses a security, legal or operational risk. We will use reasonable efforts to give notice where practicable. On termination, your right to use the Services ends; sections that by their nature should survive (including ownership, fees due, disclaimers, limitation of liability, indemnity and governing law) will survive.

11. Governing law & disputes

These Terms are governed by the laws of [PLACEHOLDER: governing-law jurisdiction], without regard to its conflict-of-laws rules. The courts located in [PLACEHOLDER: governing-law jurisdiction] will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and you consent to their jurisdiction and venue. Nothing here limits any non-waivable rights you have under the mandatory law of your place of residence.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice (for example, by email or an in-product notice). Your continued use of the Services after an update takes effect means you accept the revised Terms.

13. Contact

Questions about these Terms? Email [PLACEHOLDER: contact email], or write to us at [PLACEHOLDER: registered address].